Mass General Brigham CMIO on AI: ‘exciting, but a little anxiety-provoking’

Dr. Rebecca G. Mishuris, chief medical information officer at Mass General Brigham, discusses the use of AI in healthcare. The institution uses AI technology to document doctor-patient conversations and to draft patient messages. Mishuris highlights the importance of responsible use of AI and its potential to address staffing shortages and prevent clinician burnout. She also discusses ongoing work with EHR vendor, Epic, to use AI to summarize large patient charts for different contexts.