UniSuper’s Cloud Outage and Google’s ‘One-of-a-Kind’ Misconfig

A Google Cloud misconfiguration led to an outage for Australian pension programme UniSuper, resulting in users being locked out of their accounts for a week. The firm had backup provisions but the misconfiguration had a cascading impact, resulting in the deletion of data across all backup geographies. UniSuper’s experience has underlined the risks of relying on a single cloud provider and highlighted the importance of having strong third-party backup capabilities, according to Todd Thorsen, CISO at CrashPlan.