AI has a role to play during the patient intake process

Artificial intelligence (AI) can improve the patient intake process and other workflow efficiency efforts in healthcare, according to Dr. Josh Reischer, CEO of Health Note. Pre-appointment automation can increase efficiency for patients, staff, and physicians by avoiding repetitive tasks and paper surveys. AI can also help in assessing patient-reported outcomes and ensuring compliance in different billing scenarios. Despite this, Reischer emphasizes that AI should not replace human involvement in healthcare but instead help it to become more humane.