Q&A with Anika Gardenhire, CDIO, Ardent Health Services: “Innovation Doesn’t Need to Be Flashy.”

AI is a powerful tool for healthcare organizations, but chief digital and information officer of Ardent Health Services, Anika Gardenhire, believes that skipping steps can lead to incomplete data sets and bias. In an interview, she stressed the importance of installing the right infrastructure and repeatable processes before employing AI capabilities. She also highlighted the importance of changing the behavior of the people involved to ensure maximum effectiveness and improving patient care.