Vizient and Qualtrics Partner to Illuminate Patient Experience –

Vizient and Qualtrics are partnering to utilise experience metrics to revolutionise how healthcare organisations improve performance. The move will give providers a better understanding of the link between safety, quality and patient experience. Through the partnership, the collection and analysis of key metrics and benchmarks will be integrated to improve patient outcomes, reducing emergency room visits, complications and readmissions. A pilot analysis has demonstrated that clear communication between healthcare providers and patients can drive better results.