Calendars don’t lie: How health systems can improve provider and patient scheduling

Intelligent scheduling tools can significantly enhance the operational efficiency and patient satisfaction in healthcare practices, according to healthcare IT vendor Relatient. Scheduling systems that manage the available physician schedules within a healthcare institution can optimise physician capacity and reduce no-shows. Additionally, introducing technology for patients to schedule their appointments could increase the percentage of online appointments booked. The company claimed these systems could reduce staff training time by an average of 50%.