Combat Health Misinformation with Conversational Intelligence

Healthcare leaders can combat widespread misinformation online by using conversational intelligence and speech analytics. By analyzing interaction data across different channels, insights can be gathered to detect emerging trends and patient pain points in real-time. Implementing conversational intelligence can help healthcare organizations to actively address misinformation, promote transparent communication, improve the patient experience, and ultimately strengthen brand reputation and operational efficiency.
Source: hitconsultant.net
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