Five recommendations for improving clinical communication

Effective clinical communication is crucial in healthcare, as delays can worsen patient outcomes and lead to errors. Using electronic health records (EHRs) for communication is not recommended, as they lack real-time capabilities and exclude external care team members. It is important for healthcare organizations to implement a single clinical communication platform throughout the organization, eliminate pagers, consolidate on-call schedules, and prioritize the use of a communication system to improve patient care and reduce clinician burnout.