Generative AI: Pulling Back the Curtain, Part 2

AI-driven chatbots can be both smart and “dumb” due to the nature of their programming. Unlike calculators and computers that are deterministic, chatbots use generative AI, which is probabilistic. They predict answers based on probabilities from their dataset, leading to unpredictable results. The principle technology in chatbots, called transformers, help manage massive data loads and focus on specific inputs, which enhances understanding of language properties such as syntax and verb tense.