Helping the Help Desk Fend off the Latest Wave of Cyberattacks

The webinar discusses the challenge of maintaining a secure and efficient help desk amidst increasing cyberattacks, which impede service and productivity. It also explores possible strategies for CIOs and CISOs to aid help desk agents in protecting the system without alienating users seeking assistance. Participants include leaders from Northwell Health, Texas Children’s Hospital, and Hyland.