Hospitals investing big in clinical communications as secure texting gains traction

A new report from Black Book Market Research shows that 96% of hospitals are either budgeting for or already investing in comprehensive clinical communication platforms this year. The study also found that secure texting is becoming the preferred tool for hospitals and practices, with 85% of hospitals and 83% of physician practices having secure communication platforms in place. However, security remains a challenge, with 30% of respondents still receiving unsecured text communications containing identifiable patient information.