How AI is reshaping India’s IT services landscape

Artificial intelligence (AI) and intelligent automation are revolutionizing the IT sector, with companies like Microsoft and Google leveraging Generative AI (GenAI). The prediction is that the correct use of GenAI could add 7% or $7 Trillion to the Global GDP in the next decade due to streamlined procedures, increased efficiency, and stimulated creativity. Other benefits are accelerated decision-making, boosted digital customer experience, enhanced cybersecurity, and upskilling opportunities.