How behavioral healthcare can benefit from patient portals

Behavioral healthcare practices are increasing their use of patient portal and mobile apps to better engage with their patients. These tools can offer telehealth integration, access to information about self-care and healthy habits, and a system for reporting health indicators over time. Many are shifting from being centered around appointments and payments towards acting as digital extensions of care. This approach can help build long-term relationships with patients and lead to operational improvements, such as reducing clerical errors and no-show appointments.