How Data Feedback Can Aid Patient Experience in Healthcare

The US healthcare sector is struggling with dissatisfaction rates, particularly around wait times, professionalism, and quality of care and food. Data analytics, real-time feedback systems and artificial intelligence (AI) can provide valuable insights into patient trends, sentiment patterns and demographic profiling, and can identify specific issues. By improving many different areas, even by just 1%, overall patient satisfaction rates can be significantly boosted. Personalised care and improved operational efficiency can also be achieved this way.