How health systems address psychological safety

Healthcare organizations are focusing on creating an environment of psychological safety, deemed crucial for patient care, and defined as a climate where staff can express concerns or opinions without fearing repercussions. Various measures have been implemented, such as the University of Kansas Health System’s “good catch awards” and Ascension’s We’ve Got Your Back campaign. While too much psychological safety could be counterproductive, Renton-based Providence stresses the balance with other principles to avoid complacency.