In Saudi Arabia, machine learning model helps reduce outpatient no-shows

The Ministry of National Guard Health Affairs’ Riyadh-based hospital is using artificial intelligence to predict which outpatients are likely to miss appointments, according to Huda Al Ghamdi, director of data and business intelligence management at the hospital. The hospital uses machine learning to process data from its electronic health system to create predictive models and send reminders to patients. The initiative is helping the hospital reduce no-shows, which are disruptive and costly.