Microsoft’s Azure OpenAI Service is integrated into Mercy’s offerings

Microsoft and multistate healthcare provider Mercy have announced a long-term partnership. The Azure OpenAI service will be used to help patients interpret lab results and schedule appointments, with a chatbot providing information on clinical policies. Microsoft has also established partnerships with Mayo Clinic and Duke Health, further integrating AI features into the healthcare field. The collaborations aim to facilitate real-time clinical decision-making and improve patient care.