Striking a Balance Between the Risks and Rewards of AI Tools

Generative AI tools can enhance productivity and efficiency but come with risks, such as data sharing and potential bias, states Michael Gray, CTO at Thrive. Businesses considering adopting AI should define their use case, establish desired outcomes, select a tool suitable for their needs, and implement employee training and company policies to mitigate risks. The value and challenges of AI adoption vary between companies, and a considered approach is essential to balance rewards and risks.