The Great CrowdStrike Crash, AI’s Role in Employee Smiles

Episode 341 covers the global IT outage caused by a CrowdStrike update crash, which impacted 8.5 million Windows computers. The team discusses the fallout, Microsoft’s response, and whether it’s the most significant outage in history. They also examine Japan’s AI system, Mr. Smile, which standardises employee smiles, and the implications this has on staff monitoring.