The responsible business of healthcare

Healthcare is under pressure to reduce costs while still delivering quality care. The idea of healthcare as a business has been debated, but a middle ground may be operating as a “responsible business” that combines clinical expertise with operational excellence. Multinational companies have made changes to their corporate social responsibility policy and this can be seen as an opportunity for healthcare transformation. Responsible business practices can be applied in healthcare operations to improve care delivery and create value. This approach involves considering the impact and adopting innovative approaches proven to work in business.