Trends to look for in patient engagement in 2020

The growth in virtualized patient engagement has provided unprecedented access to healthcare providers through technology. In 2020, there will be a focus on personalization and tailored care plans for individuals. However, there will be increased risks in privacy and data security. Partnerships between healthcare organizations and tech companies will mature, leading to the development of new technologies to enhance the patient experience. AI and automation will play a crucial role in personalizing patient care and communicating with patients. There will also be a shift towards AI services being offered in homes.