Who carried out the NHS hack? Disgruntled Americans with a point to prove

Hackers have two broad motivations for their activities, impacting the way we should approach their management. An instrumental motivation looks to gain tangible returns from the hack, whether it be financial or political, while a more expressive motivation seeks to affect behaviour or thought. The recent NHS cyber-attacks displayed the latter, and businesses should understand these motivations to better arm themselves against future strikes.